When your child reaches 13 years old, this service will automatically cease.  In the eyes of the law, a child is a child until they reach their 18th birthday.  For the purposes of medical treatment, this age is reduced to 16 years old and in some circumstances a child aged 13 years and above could access medical services without the knowledge of their parent/guardian.  In these cases, the patient is entitled to retain their confidentiality.

It is not for the practice to become embroiled in an ethical arguement and so in all cases systmonline access will be withdrawn once the patient reaches their 13th birthday.  Text reminders of forthcoming appointments will also cease at the same time as it is common for parents/guardians to list their mobile number on their child's medical records.

The patient will be entitled to request access in their own right and to restore text reminders once they reach the age of 16 years.

Access via the NHS App is available from the age of 13 but you may not be able to access all services.