Health services are currently experiencing high levels of demand. Teams across the NHS – at GP practices, NHS 111, hospitals, mental health services, ambulance & community services – are all working incredibly hard to make sure you can receive high quality services.
The NHS is always here to help you – but people are being asked to use services wisely to make sure you can get the most appropriate support & #HelpUsHelpYou
We want to make sure you get seen in the right place, at the right time by the right healthcare professional.
There are many different services to choose from:
The NHS website provides health advice & guidance for numerous conditions & supports you to find the service you need - https://www.nhs.uk/
Many minor illnesses & injuries can be treated at home with rest, simple painkillers such as paracetamol or ibuprofen & basic first aid.
A well-stocked medicine cabinet can help you & your family to get the best treatment as soon as possible for a range of common illnesses, such as colds & flu.
If you are unsure, or you have questions about what you can have at home to treat you & your family, visit your local pharmacist for free, effective advice & support.
Common ailments can typically last for between one and three weeks – for example, a sore throat can last one week; a cold one-and-a-half weeks; & a cough three weeks.
Your pharmacist can do so much more than complete your prescription. They can give you expert clinical advice for minor health concerns and help with many common illnesses like sore throats, coughs, colds, tummy troubles and aches and pains. And the best part is you do not need to make an appointment.
Pharmacists are trained experts in managing minor illnesses & using medicines safely. They can advise you on the safe use of prescription & over-the-counter medicines.
Most local pharmacies have private consultation rooms where your pharmacist can talk to you confidentially. They are not required to note anything in your medical records, which some people may prefer.
Repeat prescriptions should be available as usual. It is important to only request your medicines when they are running low (e.g., one week’s supply left) as you usually would. If you are self-isolating or unwell, friends & family are able to collect prescriptions on your behalf.
For urgent medical help, contact NHS 111 online at 111.nhs.uk
or make a free call by dialling 111. Help is available 24 hours per day from a team of highly trained experts.
NHS 111 call handlers can advise you where local NHS services are, help with prescriptions, offer self-care advice & even arrange appointments including giving you an arrival time at an Urgent Treatment Centre or A&E.
is also there to support you with a range of new & ongoing health concerns. You will have to make an appointment & we are also working under enormous pressure at the moment, so you may find that you get the right help sooner by using the options described above & we may direct you as above also.
If we are closed, please use NHS 111.