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Survey Results & Action Plan
Call 111 - When it is less urgent than 999

Other Information

Car Parking

There is car parking available at both surgeries. Please keep the disabled car parking spaces free at all times for use by our disabled patients. If you are dropping off a patient at our Weedon site please do not wait in the car park as spaces are limited.


Security cameras are in operation at Weedon for the safety of patients and staff and the security of the surgery premises. Images are monitored.


The practice will always give due consideration to patients’ privacy during examination and treatment. Whenever possible, a chaperone will be offered or the patient can bring a relative or friend. All of our staff complete Chaperone training.

If a chaperone is not available:

  1. Another consultation could be arranged when the nurse is available.
  2. Another chaperone could be offered.
  3. The practitioner will ask permission to continue without a chaperone.

Dental Problems

We do not normally see people with toothache or dental problems. However, if you do have an urgent dental problem you should contact the NHS dentist you are registered with. If you are not registered with an NHS dentist, please contact:

  • NHS 111 on 111

Email and Text Communications

From time to time we may wish to communicate with you via email or text so please ensure that we always have an up-to-date email address or mobile telephone number for you. If you do not wish this to happen please advise us in writing or speak to reception.

Smoking Policy

Smoking in the practice buildings is prohibited by law.

Violence and Abuse

Physical or verbal abuse of our staff is not acceptable and, in line with the National Health Service, we have a ‘zero tolerance policy’ in place. Any incident of violence or abuse will always be logged in a file and reported to the police with a view to prosecution. Aggressive or violent patients may be removed from our patient list.

Local Services, Let John White Funeral Directors
Local Services, Let John White Funeral Directors